McCormack Baron Companies
  • 24-Sep-2018 to 23-Nov-2018 (CST)
  • Chicago, IL
  • Chicago, IL, USA
  • Full Time

Who We Are: McCormack Baron Management, Inc., recognizes that successful management of any community requires a management strategy that acknowledges the unique challenges facing the neighborhood and its residents. Our staff understands the complexities of managing mixed-income housing, possesses the technical expertise to handle multi-layered compliance issues, and offers the personal touch needed to work with residents of diverse backgrounds. We manage our developments to market rate standards, and work with residents and the larger community to address the non-housing needs and issues that exist in the community. Finally, we are committed to affirmative action and to performing equal opportunity outreach to ensure that people from all walks of life have the opportunity to live in our communities.  

Our Vision: We work for a future when all people live in sustainable, opportunity-rich communities.

Job Description:               

  • The primary responsibility of the Recertification Specialist is to perform all resident's annual and interim recertifications in accordance with CHA and HUD guidelines
  • Generate, serve and deliver resident correspondence including but not limited to rent correspondence, flyers, letters, and memos
  • Counsels residents on rent payments and discusses reasons for any schedules changes to their rents. Must be able to explain ACOP and lease terms, conditions, and policies
  • Performs all aspects of the Movie-In and Move-Out process including Resident and unit status updates. Assists with collecting and posting rents
  • Generates and submits transfer packages, lease additions, reasonable accommodations and other residents' requests
  • Performs errands as they relate to the operations of the property
  • Performs work in a safe manner and actively encourage others to comply with safety rules and regulations

QUALIFICATIONS:           

  • Must have excellent oral and written communication skills
  • Ability to prioritize, coordinate, and maintain follow-up on a number of projects simultaneously
  • Must handle highly confidential information in a strictly professional manner
  • Ability to work independently, exercise good judgement and be resourceful
  • Bilingual in English and Spanish preferred
  • Customer service experience in a hospitality or customer facing industry required
  • Subscribe fully to all policies and procedures of the Company and be prepared to enforce them at all times
  • Must pass a background check, pre-employment drug test, and approval by the Chicago Housing Authority

 

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